Privacy Statement
Last Revised: 1 May 2025
Axel Ascentor Incorporated ("Axel Ascentor", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we gather, use, disclose, and safeguard your data when you visit our website axel-ascentor.live and utilize our AI-driven trading platform (collectively, the "Service"). Please review it carefully. If you disagree with these terms, please discontinue use.
1. Information We Collect
1.1 Information You Provide
When you sign up or use the Service, we may gather:
- Personal identifiers: full name, date of birth.
- Contact information: email, phone number, home address.
- Financial details: broker API keys (read-only or trading), investment preferences, risk profiles. We do not retain full broker credentials or card data.
- Profile settings: username, trading preferences, alert settings.
- Messages: correspondence you send via support or email.
1.2 Automatically Collected Data
While using the Service, certain technical data is automatically gathered:
- IP address, browser type and version, operating system.
- Pages viewed, features used, session duration, clickstream data.
- Device identifiers and mobile ad IDs (when applicable).
- Data from cookies and tracking tools (see our Cookie Policy).).
1.3 Data From Third Parties
We may receive data about you from third-party sources such as identity verification, fraud prevention, and analytics providers, which we combine with our information for accuracy and security.
2. How We Use Your Data
Your information is used to:
- Create and manage your account and provide the Service.
- Process trade signals and automated orders via connected brokers.
- Personalize your experience and deliver market updates.
- Send transactional emails like confirmations, trade notifications, and security alerts.
- Distribute marketing communications with consent or as permitted by law.
- Detect and prevent fraudulent or illegal behavior.
- Comply with legal and regulatory obligations.
- Improve and develop new features using aggregated anonymized data.
3. Legal Bases for Processing (EEA/UK Residents)
For residents in the EEA or UK, processing is based on:
- Contract necessity: to deliver the agreed Service.
- Legitimate interests: fraud prevention, security, service enhancement.
- Legal requirements: compliance with financial and tax regulations.
- Consent: for marketing and non-essential cookies (can be withdrawn anytime).
4. Data Sharing
We do not sell your data. We may share it with:
- Service providers: cloud hosting, email, analytics, and support providers under confidentiality terms.
- Connected brokers and exchanges: limited API commands to execute your strategies.
- Legal authorities: when required by law or to protect rights.
- Business transactions: during mergers, acquisitions, or asset sales with buyer commitments to this policy.
5. Cross-Border Transfers
Axel Ascentor operates globally. Your data may be transferred and processed outside Sweden, including in the United States and European Union. When applicable, we apply the European Commission’s approved Standard Contractual Clauses to safeguard international transfers.
6. Data Retention
We keep your data while your account is active or necessary for providing the Service. After closing your account, some data is retained up to seven years to meet financial regulations. Aggregated anonymized analytics may be kept indefinitely.
7. Your Rights Regarding Data
Depending on your jurisdiction, you may have rights to:
- Access your personal data we hold.
- Correct errors or incomplete information.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict certain processing.
- Data portability — receive your data in a structured, machine-readable format.
- Withdraw consent at any time without affecting prior processing.
To exercise these rights, contact us at . We respond within 30 days.
8. Security Measures
We implement standard security protocols such as TLS 1.3 for transmission, AES-256 encryption for stored data, multi-factor authentication, role-based access, and yearly third-party audits. No system is unbreakable; we advise strong, unique passwords and enabling two-factor authentication.
9. Use of Cookies
Cookies and similar technologies support and enhance the Service. See our Cookie Policy for full details..
10. Children’s Privacy
The Service is not intended for persons under 18. We do not knowingly collect data from minors. If you suspect we hold data from a minor, please contact us for immediate removal.
11. Changes to This Policy
This Privacy Policy may be updated periodically. We alert users to major changes via website notices or email. Continued use after updates signals acceptance.